Rishabh Katiyar — Senior Product Manager

Senior Product Manager 2023 – Present

Jio Platforms Ltd (Reliance Retail) · Leading team of 2 PMs

JioForever — Device Leasing Platform (0→1). Built Reliance's Device-as-a-Service platform connecting device suppliers, NBFC lessors, employer HR teams, and employees — AI-driven credit evaluation, payroll-deduction billing, and digital lease signing. 15K users and ₹120 Cr (~$14M) in its first full quarter, tracking to ₹1,000 Cr by FY-end.
JioMart Digital — B2B Retailer & Partner Apps. Own product vision and roadmap for the B2B electronics e-commerce platform — ₹1,200 Cr+ (~$145M) monthly revenue. Shipped catalogue, pricing, promotions, wallet and refund automation; integrated Google Vertex AI Search for retailer search relevance.
Next-SKU Recommendation Engine (ML). Built an inventory-aware recommender for B2B retailers — calibrated LightGBM propensity and quantity models ranked by a constrained solver, with reason codes making each recommendation explainable.
Jio CRM — In-House CRM for Reliance Group. Chose to build in-house — automated routing, escalation workflows, SLA tracking — now absorbing 25,000+ tickets daily across Netmeds, Ajio B2B, and RCPL.

Senior Product Manager 2019 – 2023

Samsung Research India, Bangalore · Promoted PM 1 → PM 2

Ad Tech — DMP & Household Identity Graph. Set Samsung Ads' targeting strategy and integrated third-party DMPs (BlueKai, Lotame), expanding reach by 23M households; scaled the Household Identity Graph for device-to-household resolution.
Lock Screen — Samsung Mid-Range Phones & Smart TVs. Grew DLS (Sponsored Lock Screen) MAU from 30M to 34M (+13%) in 18 months via structured A/B testing and UX experimentation.
Glance TV (0→1). Launched Samsung Smart TV's default screensaver, unlocking a $70M monetisation opportunity.

Program Manager 2015 – 2018

Ola Cabs · Promoted Business Analyst → Senior Business Analyst

Ola Share Express (0→1). Launched a two-sided marketplace matching driver-partners to riders on fixed routes, scaling to 26 cities, 40K new users, and 95K weekly bookings through a repeatable city go-to-market playbook.
Ola Share — Driver-Partner Experience. Owned onboarding, trip assignment, earnings, and support for a platform adopted by 1M+ driver-partners. Coded route optimisation and hotspot algorithms that raised sharing distance and revenue per km; cut complaints by 8%.

Data Scientist 2013 – 2015

Mu Sigma

Fraud Modelling & Data Migration. Developed fraud detection and multi-touch attribution models for AllState; migrated SQL warehouses to AWS Hadoop for Nike, cutting processing time 80%.

Rishabh
Katiyar